Our Guarantee

Comfort You Can Buy With Confidence

At Stoftly, we want choosing bedding for your home to feel simple and reassuring. From placing your order to receiving it at your door, we aim to provide quality products, straightforward service and clear support if something isn't right.

Easy 30-Day Returns

Changed your mind? You can request a return within 30 days of receiving your order.

To be eligible for a return, items should be unused, in the same condition in which they were received, with any tags attached and in their original packaging.

Once your return has been received and inspected, eligible refunds are returned to your original payment method in accordance with our Returns & Refunds Policy.

For full eligibility, exclusions and return instructions, please read our Returns & Refunds Policy.

Quality You Can Rely On

We carefully select our bedding and home textile range with everyday comfort, quality and practicality in mind.

If your order arrives damaged, faulty, incorrect or not as described, please contact us as soon as possible. Our team will review the issue and help arrange the appropriate solution.

We want you to receive exactly what you ordered and feel confident shopping with Stoftly.

Free Fast UK Delivery

Enjoy free fast delivery across the UK, with no minimum order value.

We aim to dispatch orders promptly, and tracking information is provided when available so you can follow your delivery.

For dispatch times, delivery estimates and other information, please see our Shipping Policy.

Secure & Simple Checkout

Shop with confidence using the secure payment options available at checkout.

Your payment is processed through secure payment providers, helping make ordering your bedding online simple and convenient.

Real Help When You Need It

Need help choosing the right duvet size, fitted sheet depth, pillow or mattress topper? Or have a question about an existing order?

Our team is here to help.

You can contact Stoftly by email or phone, or visit our Contact Us page and we'll do our best to assist.

Why Shop With Stoftly?

  • Free fast UK delivery
  • Easy 30-day returns
  • Secure online payments
  • UK-based customer support
  • Bedding for UK bed sizes
  • Clear product information and care guidance

Questions About Your Order?

For complete information about delivery, returns and refunds, please visit our shipping policy and Returns & Refunds Policy.

You can also visit our FAQ for answers to common questions or contact us if you need further help.

Stoftly — Sleep, Softly.