Our Guarantee

Comfort, Guaranteed

We want you to feel completely confident buying from Stoftly, whether it's your first order or your fifth. Here's exactly what we stand behind.

30-Day Risk-Free Trial

Sleep on it, literally. If something isn't right once it arrives, you have 30 days to send it back for a refund or exchange. No complicated conditions, no hoops to jump through — just a straightforward return within the window.

Quality You Can Rely On

Every product we sell is chosen and checked for genuine everyday quality, not just how it looks in a photo. If something arrives faulty or not as described, we'll put it right — a replacement, a refund, whatever solves the problem fastest for you.

Fast, Free UK Delivery

Free delivery on UK orders over £30, dispatched quickly so you're not left waiting. We keep you updated on the way, so you always know where your order stands.

Secure, Simple Checkout

Pay safely by card or PayPal. Your payment details are handled securely at every step, so you can check out with confidence.

Real Help, When You Need It

If anything's ever wrong, or you're just not sure something's right for your bed, our team is genuinely reachable — email or phone, no chatbot loop. We'd rather sort it properly than have you stuck.

Questions About Your Order?

Get in touch via our contact page, or check our returns policy and shipping policy for full details.